Anderson IT Service Catalog

Your student technology fees are used to pay for the following projects and services available to Anderson students:

Wireless Internet Access

Anderson students have access to the UNM Wireless network (Lobo-WiFi). Students can connect to the Internet and conduct research, check email, work on course material, and collaborate with their classmates online.

Mobile Device Support

The Anderson IS Staff provide Anderson students with support to connect their UNM LoboMail account to any of their mobile devices (Android Smart Phone, iPhone, Windows Smart Phone, or tablet device).

Classroom Multimedia Equipment

Classroom equipment is fully updated in all Anderson classrooms, which includes all of ASM and GSM. All classrooms consist of a projector system and a podium with a desktop computer attached to it. Faculty can also connect their own personal laptops to our projector system to further enhance their courses learning environment.

Rick and Debbie Johnson Marketing Center

Anderson opened the new Student Marketing Center and provides amenities in the 500 square-foot facility include four workstations with specialized creative and marketing research software, wireless Internet connectivity for laptops, video teleconferencing capabilities, and a LCD presentation system.

Student Support Services

All Anderson students have access to technical support for their wireless devices from the Anderson IS Staff. Students that have purchased an Anderson recommended Dell laptop are eligible for the staff to perform all warranty work on site. For students that do not own a Dell laptop, the Anderson IS Staff can suggest troubleshooting steps to be taken and help by pointing out different programs that could help reduce computer problems.

Virtual Lab

The Virtual Computer Lab (VLAB) provides for computing recourses of the existing computer labs, including all course specific applications such as SPSS, JDeveloper, Visual Studio, SQL Server Studio, and VMWare. Students in course specific classes are also able to use the VLAB to perform security functions of computers using Backtrack, Linux, Ubuntu, and other Security platforms. Troubleshooting for any VLAB issue can be performed by the Anderson Student IS Staff in the STSC

Anderson Web Sites

Anderson maintains a family of web sites aimed at providing future and current students with information about advisement, concentration requirements, salary surveys and results, career services news, job/internship postings, and much more.

Laptop Checkout

Anderson students can checkout a Dell E6420/E6430 laptop from the Student Technology Support Center (STSC Room ASM 1002) anytime during normal hours of operation. Students can then use these laptops in class or while they are on UNM Main Campus for any class at UNM. These laptops contain 64-bit Windows 7 Operating System, Intel i7 core processors, 8 GB RAM, WiFi access, built-in webcam, Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Access, OneNote, Publisher, Project, and Outlook), Internet Explorer 9 and Mozilla Firefox Internet browsers, Skype, and Adobe Reader.
These laptops are maintained by the students working at the STSC. The IT Support Technicians work daily on the laptops to ensure that each student has a good working laptop each and every time the laptop is checked out from the STSC

Computer Lab

The computer lab at Anderson is open to all Anderson students when it is not in use for an Anderson course. All computer lab machines are Dell Optiplex 7010's and contain 64-bit Windows 7 Operating System, Intel i7 3rd Generation core processors, 8 GB RAM. Each machine has the following software installed on it:
• Microsoft Office 2010 Suite (Word, Excel, PowerPoint, Visio, Access, OneNote, Publisher, Project, and Outlook
• Adobe Creative Suite 6 Production Premium (Premiere Pro, After Effects, Photoshop, Audition, SpeedGrade, Prelude, Illustrator, Encore, Flash Pro, Media Encoder, and Bridge)
• Visual Studio Ultimate 2010/2012
• Blender, Internet Explorer 9 and Mozilla Firefox Internet browsers, Skype, and Adobe Reader.

Printing Services

All Anderson students have 7 printing stations available to them in the STSC. Students can print course material, research papers, and lecture material from these printing stations. Print jobs are asked to be kept to a 20 page or less limit to help with UNM Sustainability by reducing the amount of paper used.

Infrastructure Monitoring

Anderson is keenly aware of the risks facing students with mobile devices. Anderson works to maintain a secure and safe computing environment for students.

GSM 226

The Anderson Financial Center features a video wall composed of two 80" LCD Screens working in concert to display news and other financial information. Students managing the investment portfolio meet in this state-of-the-art boardroom for class. This room also houses small independent classes of 20 students or less.

Anderson Panels - Digital Signage

Anderson also has a number of LCD panels used to display important information for students. Student organizations can also use these LCD panels and post messages.

General Technology Support

Anderson students have complete access to the STSC and the IT Support Technicians at the front desk during hours of operations. These IT Support Technicians can help troubleshoot, to the best of their knowledge, any technology issues students many have (Ranging from Microsoft Office software support to removal of viruses). The IT Support Technicians can also make suggestions on technology purchases to students as well.

Technical Support

For technical support, visit the Student Technical Support Center (STSC) on the 1st floor of Anderson's west wing. You can also contact us at asmisstaff@mgt.unm.edu or (505) 277-6094.